TicketDetail

{
    "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
    "subject": "string",
    "category": "string",
    "status": "active",
    "created_at": "2019-08-24T14:15:22.123Z",
    "updated_at": "2019-08-24T14:15:22.123Z",
    "messages": [
        {
            "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
            "body": "string",
            "author_role": "user",
            "created_at": "2019-08-24T14:15:22.123Z",
            "attachments": [
                {}
            ]
        }
    ]
}