Create support ticket

POST

/v1/tickets

Creates support ticket with initial message. Subject 3-200 chars; category enum; body 1-5000 chars.

Authentication: Bearer JWT (user session).

Request

Authorization

JWT Bearer

Add the parameter

Authorization

to Headers

Example:

Authorization: ********************

Body Params application/jsonRequired

Examples

Responses

🟢201

application/json

Ticket created

Bodyapplication/json

🟠400BadRequest

🟠401Unauthorized

🟠403Forbidden

🟠404NotFound

🟠409Conflict

🔴500InternalError

Request Example

Shell

JavaScript

Java

Swift

curl --location '/v1/tickets' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '{
    "subject": "string",
    "category": "general",
    "body": "string"
}'

Response Example

201 - Example 1

{
    "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
    "subject": "string",
    "category": "string",
    "status": "active",
    "created_at": "2019-08-24T14:15:22.123Z",
    "updated_at": "2019-08-24T14:15:22.123Z",
    "messages": [
        {
            "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
            "body": "string",
            "author_role": "user",
            "created_at": "2019-08-24T14:15:22.123Z",
            "attachments": [
                {}
            ]
        }
    ]
}

Modified at 2026-06-23 04:24:01

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